Privacy Policy

Last Updated: November 1, 2025

At Rahraha, we respect your privacy and are committed to protecting your personal information. This policy explains what data we collect, how we use it, and the rights you have under the laws of the United Arab Emirates, as well as international privacy standards like GDPR (EU) and CCPA (U.S.).

By visiting rahraha.com, you agree to this Privacy Policy.

🔒 1. Information We Collect

When you shop with Rahraha, we collect only what’s needed to fulfill your orders and improve your experience. This includes:

  • Personal information — name, email address, phone number, and shipping/billing address.
  • Payment details — processed securely by trusted third-party payment gateways (we never store your card info).
  • Device and browsing data — such as cookies, IP address, browser type, and usage patterns.
  • Optional data — if you reach out to us for support or subscribe to our newsletter (if offered in the future).

🛠️ 2. How We Use Your Data

We use your information to:

  • Process and deliver your orders.
  • Contact you regarding your purchase or any order-related issues.
  • Improve our website, services, and customer experience.
  • Detect and prevent fraud or unauthorized transactions.

We do not sell, rent, or trade your personal information to any third parties.

🚚 3. Sharing Information

We may share your data only with trusted partners, including:

  • Delivery and courier services (for shipping your orders).
  • Payment processors (for secure online transactions).
  • Technology providers (for hosting, analytics, or system security).

Each third party is bound by confidentiality and data protection agreements in line with UAE and international law.

🍪 4. Cookies & Tracking

Our website uses cookies to improve performance and provide a smoother browsing experience.
Cookies help us understand site usage, remember preferences, and analyze traffic.

You can manage or disable cookies through your browser settings — but some parts of the site may not function properly without them.

🌍 5. Data Storage & Security

We use secure international cloud providers to store and protect your data.
While our servers may be located outside the UAE, we ensure they meet or exceed UAE and global privacy standards.

We implement strong technical and administrative measures to protect your data from unauthorized access, misuse, or loss.

👤 6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you.
  • Request correction or deletion of your data.
  • Withdraw consent to certain types of processing (like cookies).
  • File a complaint with your local data protection authority if you believe your rights have been violated.

To exercise these rights, contact info@rahraha.com with your request.

📦 7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes stated in this policy — typically until your order is completed and for a reasonable period thereafter for legal or accounting reasons.

🔐 8. Children’s Privacy

Rahraha’s website is open to all ages, but we don’t knowingly collect data from children under 13 without parental consent. If you believe your child has provided personal data, contact us and we’ll promptly remove it.

📄 9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in laws or our business practices.
Any updates will be posted here with a revised “Last Updated” date.

For any privacy-related questions, contact Rahraha at info@rahraha.com